The owner of the cookie factory told me flat out “I’m hiring you because you know how to make employees happy, and happy employees increase my profits.” He is one smart cookie. The data shows quite conclusively: there is a direct relationship between employee engagement and profitability.
A recent study of 94 businesses on employee engagement revealed that the top 25 percent of engaged companies has twice the shareholder value and 7 times the level of profitability. Conversely, the bottom 25 percent of engaged companies saw lower levels of shareholder value and a decrease of 4 percent in profits. But how can you use Lean and Continuous Improvement to increase engagement, happiness, and profits?
Read on to discover: Seven ways Lean creates engagement while increasing shareholder value: